Last updated: September 26, 2026

Fizzy Shop respects your privacy. This Privacy Policy explains how personal information may be collected, used, stored, and shared when you use our website or purchase our products.

1. Information We May Collect

Depending on how you interact with Fizzy Shop, we may process information such as:

• Name or account information you provide
• Email address
• Order and transaction information
• Products purchased
• Customer support communications
• Technical and security information
• IP address and device/browser information where collected
• Information necessary to prevent fraud and protect our services

Payment information may be processed directly by the payment providers available through our checkout. Fizzy Shop does not necessarily receive or store complete payment-card details.

2. How We Use Information

Personal information may be used to:

• Process and fulfil orders
• Deliver purchased digital products
• Provide customer support
• Manage customer accounts and order history
• Process or verify transactions
• Prevent fraud, abuse, and security incidents
• Maintain and improve our website
• Comply with accounting, tax, legal, and regulatory obligations
• Establish, exercise, or defend legal claims where necessary

3. Legal Bases

Where the GDPR or similar legislation applies, personal information may be processed because it is necessary to perform a contract with you, comply with a legal obligation, pursue a legitimate interest where permitted, or because you have provided consent where consent is required.

4. Service Providers

We may use third-party providers to operate our storefront, process payments, deliver products, host infrastructure, provide security, or otherwise operate our services.

Those providers may process information only to the extent necessary for the services they provide and subject to their respective legal and contractual obligations.

5. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required by applicable accounting, tax, fraud-prevention, contractual, or legal obligations.

Retention periods may therefore differ depending on the type of information.

6. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss, disclosure, or misuse.

However, no internet-based system can guarantee absolute security.

7. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, portability, or objection to certain processing.

Where processing is based on consent, you may also have the right to withdraw that consent.

Certain information may need to be retained where required by law or where another lawful basis permits continued retention.

8. Cookies and Similar Technologies

Our website or the services used to operate it may use cookies or similar technologies for functionality, security, preferences, analytics, or other purposes.

Where required by applicable law, non-essential cookies will be used subject to the appropriate consent mechanism.

9. Children's Privacy

Our services are not intended to knowingly collect personal information from children where doing so would be prohibited by applicable law.

10. Changes to This Policy

We may update this Privacy Policy when our services, processing practices, or legal obligations change.

The latest version will be published on this page.